Terms and Conditions

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Welcome to www.arakuhotel.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking or using our services.

1. General Information

Arakuhotel.com is an online platform that provides information and booking services for hotels, resorts, and accommodations in Araku Valley and nearby areas. These terms apply to all visitors, users, and customers of the website.

2. Booking Policy

  • All bookings made through arakuhotel.com are subject to availability.

  • Prices displayed are subject to change without prior notice.

  • A booking is confirmed only after successful payment or confirmation from the hotel.

  • Guests must provide accurate personal and contact details during booking.

3. Check-In & Check-Out

  • Check-in and check-out times are as per the individual hotel’s policy.

  • Early check-in or late check-out requests are subject to availability and may incur additional charges.

  • Valid government-issued photo ID is mandatory at the time of check-in.

4. Payment Terms

  • Payments can be made through approved online payment methods.

  • In some cases, partial or full payment may be required in advance.

  • arakuhotel.com is not responsible for payment failures caused by third-party payment gateways.

5. Cancellation & Refund Policy

  • Cancellation and refund policies vary by hotel and room type.

  • Guests are advised to review the cancellation policy mentioned during booking.

  • Refunds, if applicable, will be processed within the timeline specified by the hotel or payment provider.

6. Guest Responsibilities

  • Guests must behave responsibly and respect hotel property, staff, and other guests.

  • Any damage to hotel property will be charged to the guest.

  • Illegal activities, including drug use or disruptive behavior, are strictly prohibited.

7. Website Usage

  • The content on arakuhotel.com is for general information purposes only.

  • Users must not misuse the website or attempt unauthorized access.

  • All content, including text and images, is the property of arakuhotel.com unless stated otherwise.

8. Limitation of Liability

  • arakuhotel.com acts only as a booking facilitator and is not responsible for the quality of services provided by hotels.

  • We are not liable for any loss, injury, delay, or inconvenience caused due to hotel services, natural events, or unforeseen circumstances.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

10. Changes to Terms

arakuhotel.com reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of local courts.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us through the Contact Us page on www.arakuhotel.com